To order a Cat's Den Enclosure, Kit or accessories:

1. Download this order form.

2. Download the full price list or one of the section price lists below.  Prices are available in Canadian and US Dollars.

3. Print the form, fill it in and fax it to us at
416-466-0087.

If you require any assistance, we’re only a phone call or email away.

Price Lists 

All files are in PDF format.

Order Policies

1) There is no maintenance required because of the use of cedar wood and galvanized mesh. Earth environmental condition will shorten the life span of the enclosures. It is recommend that you grease the pines of the door hinges once a year.

2) It is suggested that at least two people install the enclosures.

3) It is not recommended that cats 3 months or younger be allowed in the enclosure made from the 2”x 2” mesh. It is possible that the kittens will slip out or they heads will get stuck.

4) We will accept any standard prepackaged kits for a refund of the purchase price of the product with in 30 days of the delivery date to the customer. There will be a $50.00 administration and restocking charge. The cost of shipping the returned item will be the customer’s responsibility. In all other circumstances all sales are final.

5) We do not refund shipping and handling charges under any circumstances. If there is damage done during delivery to the customer we will send replacement parts. A damaged part in no way extends our return policy to cover refunding shipping and handling costs or the cost of shipping products back for refund or exchange.

6) Damaged accessory items must be returned before we will send a replacement item. Proof must be provided of damaged cage parts before they will be replaced. This may include a digital photo, analog photo, video or return of the damaged item. This proof will be requested at The Cat’s Den’s discretion.

7) We cannot accept returns and will not issue credits for products damaged due to the customer improper packaging of item, including damage incurred while shipping the product back to The Cat’s Den. It is the customer’s responsibility to properly package and insure returned packages as well as handle any claim issues regarding damage during return.

8) We are not responsible for damage done during assembly/disassemble of product.

9) We cannot accept returns for used or opened accessory items, unless it is due to s defect with the product. This includes and is not limited to damage done to and Hangtime products.

10) We cannot refund items that have any type of animal contamination such as, but not limited to feces or urine. If we receive returned items with contamination on them, they must be returned to customer at customer’s expense and cleaned of any contamination and returned to The Cat’s Den or the value of the contaminated parts will be deducted from the total dollar amount of the refund.

11) Once returns are received by The Cat’s Den they will be inspected for damage. Acceptance of a return from an outside carrier does not mean The Cat’s Den agrees the product are in acceptable condition for a refund. Once the packages are opened and inspected, any part in damaged or unacceptable condition will be deducted from the return amount. Cages and accessory item are not necessarily inspected immediately upon receipt. Unacceptable or missing items will be deducted from the refund amount at the full retail price. It is solely at The Cat’s Den ‘s discretion to determine if the parts are in acceptable condition or missing.

12) We do not refund defects in the wood or bamboo, this includes and are not limited, to cracks, splits and warping. It is at The Cat’s Den’s discretion to determine if a flaw warrants a replacement or refund.

13) Deposit is due once order is placed and the remainder is due before the product is shipped. If any extended payment terms are granted or a charge back is filed with the credit card processor, there will be a 2% per month service charge for any balance beyond the agreed upon payment date until the payment is received in full.